FREQUENTLY ASKED QUESTIONS
We plan your pet’s journey according to your needs, always prioritizing the safety and comfort of our passengers.
There are basically two ways to transport an animal in civil aviation. One is when the animal is linked to your airline ticket, and transport can take place either in the cabin or in the lower deck, depending on each airline’s rules. The other is when the animal needs to travel without being linked to a passenger, in which case transport must take place in the lower deck of passenger aircraft, or on either deck of cargo aircraft. Linked transport can be handled entirely by the passenger, while international transport of unaccompanied animals must be carried out by companies accredited by IATA, the International Air Transport Association. Our team of specialists is made up of trained professionals who can provide complete solutions for both alternatives, with exclusive planning tailored to your needs.